How is a public roadmap different from a Trello board or Notion page?

A public roadmap tool is purpose-built for customer engagement. It connects to your feedback inbox, tracks votes, sends automated ship notifications, and is brandable. Trello and Notion are static — customers can't vote, submit ideas, or receive personalized updates.

Can I control what customers see on my public roadmap?

Yes. In Kandidly you can set each feature to public or private, choose which status stages are visible, and publish status updates selectively. Sensitive internal initiatives never appear on the customer portal.

Does Kandidly's public roadmap include voting?

Yes — customers can upvote features with one click, no login required. When connected to Stripe or HubSpot, votes are weighted by customer MRR so high-value customers' preferences are surfaced more prominently.

Can I use a custom domain for my roadmap portal?

Yes. Kandidly supports custom domains so your portal can live at roadmap.yourcompany.com or feedback.yourcompany.com — fully branded to your product.

Feature · Public Roadmap

Public Roadmap Software Your Customers Will Love

Give customers a live window into your product direction. Collect votes, build trust, and reduce support noise — all from a branded public portal.

Get started free See pricing

No credit card required · 7-day free trial

SharePublish a customer-facing roadmap

VoteCollect feature input

ControlManage public visibility

ConnectLink portal activity to planning

What is public roadmap software?

Public roadmap software lets product teams share their planned and in-progress features with customers through a branded, interactive portal. Customers can view what's coming, vote on what matters most to them, and submit new ideas — giving your team real-time signal on what to build next. Unlike a static slide deck or a Notion doc, a public roadmap is live, interactive, and connected to your internal planning workflow.

Transparency

Share your roadmap without sharing your strategy

Control exactly what customers see. Show planned features, hide internal initiatives, and choose which status updates are public — all from a simple toggle.

Public / private visibility per feature
Now / Next / Later or custom status labels
Branded portal with your logo and colors
Custom domain support (roadmap.yourcompany.com)

Acme Corp · Roadmap

roadmap.acmecorp.com

Admin view

AI-powered search

Public

Mobile app — iOS

Public

Internal pricing refactor

Hidden

Enterprise SSO

Public

Visibility control

Public features3

Hidden (internal)1

Custom domain✓

Branded with your logo & colors

Engagement

Let customers vote on what matters most

Replace quarterly surveys with continuous voting. Customers click to upvote the features they care about — giving you a live, weighted signal on priorities.

One-click feature voting — no login required
Revenue-weighted voting when connected to Stripe or HubSpot
Vote counts visible to customers to build social proof
Email subscribers notified when their voted feature ships

Public Roadmap

Vote on what matters most

1,284 votes cast

312

Advanced analytics dashboard

In Progress

189

Slack integration

Planned

Mobile app (iOS)

Planned

Dark mode

Later

Revenue-weighted

Analytics dashboard

Slack integration

Mobile app

Connected to Stripe

Feedback

Turn your portal into a feedback inbox

Your public portal isn't just for communicating — it's for listening. Customers submit ideas directly from the portal, which flow into your AI-powered feedback inbox.

In-portal feedback submission form
AI automatically triages and categorizes submissions
Ideas linked to existing features to prevent duplicates
Moderation queue before ideas go public

Feedback Inbox

Ideas submitted via portal

AI triaged

▲21

Export reports to PDF

Reporting

New

▲18

Calendar sync with Google

Integrations

▲15

Bulk assign feedback to feature

Workflow

▲12

Custom email templates

Comms

AI triage

✦ Linked to existing feature

⚠ Duplicate detected

✓ Categorized automatically

In moderation3 pending

Close the loop

Notify customers the moment their feature ships

When a feature moves to shipped, Kandidly automatically emails everyone who voted for it — with a personalized message that quotes their original feedback.

Automatic email notifications on feature ship
Personalized to each customer's own words
Linked to your public changelog entry
Track open rates and engagement

We shipped it! 🎉

noreply@kandidly.io · May 9, 2025

Hi Sarah, you requested Dashboard filters back in February. We just shipped it — your feedback shaped this feature.

Also notified

+129 customers notified

Email performance

68%

open rate

34%

clicked

134 emails sent in <2 minutes

Who uses Kandidly for this

Teams across every stage and function rely on this every day.

B2B SaaS companies

Reduce 'when is X coming?' support tickets and show customers their feedback has an impact.

Product teams with multiple stakeholders

Align internal teams and external customers on a single source of truth for what's being built.

Early-stage startups

Build trust with your earliest customers by showing them you're listening — and shipping what they ask for.

Customer success teams

Use the portal in QBRs to show customers their requests are tracked and prioritized.

Enterprise product teams

Give different customer segments a tailored view of the roadmap relevant to their needs.

Agencies and product studios

Share client-facing roadmaps without giving internal tool access.

How Kandidly compares

Not every tool does this the same way. Here's how the field stacks up.

Tool	Supported	Note
KandidlyBest pick		Included in all plans — no add-on required
Canny		Core feature — but no AI or changelog included
Productboard	Add-on	Requires paid portal add-on
Aha!	Add-on	Ideas portal is a separate paid product
UserVoice		Available but dated UX
Trello / Notion		Not purpose-built for this