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Weight every feature request by the revenue behind it

Weight feedback by MRR and automatically surface high-value churn-risk accounts.

Bring customer signal into the workflow your team already uses.

Connected workflow
Kandidly
Stripe logo

Stripe ↔ Kandidly

API Key connection

Overview

Kandidly + Stripe

Stripe is your source of truth for customer revenue. By connecting it to Kandidly, every feature request is automatically enriched with MRR, subscription plan, and renewal date — so when you prioritize, you're optimizing for business impact, not just vote count.

Integration details

Category
Business
Authentication
API Key
Connection
Native integration

Automatic MRR enrichment

Kandidly pulls MRR data from Stripe and attaches it to every customer record automatically.

Revenue-weighted feedback scores

Feature requests are scored by the combined MRR of all customers who submitted them.

Churn risk by subscription status

Stripe subscription status (active, past due, churned) feeds Kandidly's churn risk dashboard.

Renewal date tracking

Annual subscription renewal dates from Stripe appear in Kandidly's churn risk view, flagging accounts up for renewal.

Plan-based segmentation

Filter feedback by Stripe plan — see what Enterprise customers request vs. Starter customers.

Setup guide

Connect Stripe to your product workflow

Follow the connection steps for Stripe, then keep feedback and product work connected in one place.

01

Create a restricted Stripe API key

In Stripe Dashboard → Developers → API Keys, create a restricted key with read access to Customers and Subscriptions.

02

Enter the API key in Kandidly

In Kandidly Settings → Integrations → Stripe, paste your restricted Stripe API key.

03

Configure customer matching

Set the field that links Stripe customers to Kandidly customers — typically email address.

04

Enable MRR enrichment

Activate MRR enrichment. Kandidly will match all existing customers to their Stripe subscriptions and populate MRR data.

Use cases

Make Stripe part of the feedback loop

Prioritization that the CFO approves

Instead of 'this feature has 120 votes', you can say 'this feature is requested by $2.4M in ARR, including 3 accounts that are up for renewal in 60 days'. Stripe makes that number real.

Churn risk before it's too late

Kandidly's churn-risk dashboard combines Stripe renewal dates with unresolved feature requests and negative sentiment — surfacing at-risk accounts weeks before they cancel.

Data flow

Know what moves between the two systems

Keep the integration understandable for product, support, and engineering teams.

Stripe to Kandidly

Data flowing in

  • Customer MRR and subscription plan
  • Renewal date and subscription status
  • Stripe plan name and tier

Kandidly to Stripe

Data flowing out

  • Revenue-weighted feature scores
  • Churn risk signals
  • Plan-segmented feedback views

Keep exploring

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Ready to connect Stripe?

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