Capture community feedback directly from Discord
Capture community feedback from Discord channels into your feedback board.
Overview
Kandidly + Discord
Discord communities are full of passionate users giving real product feedback. The Kandidly Discord integration captures feedback from designated channels and routes it into your feedback board automatically — turning community enthusiasm into structured product intelligence.
Integration details
- Category
- Communication
- Auth type
- Webhook
- Integration type
- Webhook Integration
- Setup time
- < 10 minutes
Community feedback ingestion
Messages from designated Discord channels flow into Kandidly as structured feedback.
AI-powered extraction
Claude reads Discord messages and extracts the core feature request or issue, filtering out noise.
Channel-based routing
Route different Discord channels to different Kandidly categories or initiatives.
Community sentiment tracking
Track sentiment trends from your Discord community alongside your formal support channels.
Setup Guide
Set up in minutes
Connect Discord to Kandidly with a few simple steps. No engineering help required.
Generate your Kandidly inbound webhook URL
In Kandidly Settings → Integrations → Discord, generate an inbound webhook URL for your organization.
Create a Discord bot or webhook
In your Discord server settings, create a Server Subscription webhook or configure a bot to forward messages from a feedback channel.
Connect the webhook to Kandidly
Configure your Discord bot or Zapier automation to POST messages from your #feedback channel to the Kandidly webhook URL.
Test the connection
Post a message in your Discord feedback channel and verify it appears in Kandidly within seconds.
Use Cases
How teams use Kandidly + Discord
PLG product teams capturing community signal
Your Discord has 10,000 members actively discussing your product. Kandidly captures the signal from the noise — surfacing the most-requested features from community conversations.
Data Flow
What gets exchanged
Discord → Kandidly
Data flowing in
- ✓Discord messages from configured channels
Kandidly → Discord
Data flowing out
- ✓AI-extracted feedback summary
- ✓Feature link
- ✓Sentiment classification
More Communication integrations
Ready to connect Discord?
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