Link feature requests to revenue, automatically
Link feature requests to Salesforce accounts and weight them by ARR automatically.
Bring customer signal into the workflow your team already uses.
Salesforce ↔ Kandidly
OAuth connection
Overview
Kandidly + Salesforce
Salesforce is the source of truth for customer revenue data. By connecting it to Kandidly, every feature request gets automatically enriched with account MRR, contract value, and renewal dates — so your prioritization is driven by business impact, not just volume.
Integration details
- Category
- CRM
- Authentication
- OAuth
- Connection
- Native integration
Revenue-weighted prioritization
Every feature request is automatically scored by the combined ARR of accounts requesting it.
Opportunity linking
Link features to open Salesforce Opportunities so sales can see what the product team is building.
Account health signals
Renewal dates and health scores from Salesforce surface in Kandidly's churn risk dashboard.
Bi-directional data flow
When a requested feature ships, Kandidly can log an activity on the Salesforce Account record automatically.
Custom field mapping
Map any Salesforce field to Kandidly's custom attributes — contract tier, industry, CSM owner, and more.
Setup guide
Connect Salesforce to your product workflow
Follow the connection steps for Salesforce, then keep feedback and product work connected in one place.
Connect Salesforce via OAuth
In Kandidly Settings → Integrations → Salesforce, click Connect and authenticate with your Salesforce admin credentials.
Map Salesforce fields to Kandidly
Map Salesforce Account fields (Annual Revenue, Contract Value, Renewal Date) to Kandidly's customer attributes.
Configure account sync
Choose which Salesforce Account record types to sync. Enterprise, Mid-Market, and SMB can each be configured separately.
Enable opportunity linking
Allow Kandidly to link feature requests to open Salesforce Opportunities — so sales can see what's blocking deals.
Activate the integration
Turn on live sync. Kandidly will enrich all existing and new customer records with Salesforce data.
Use cases
Make Salesforce part of the feedback loop
Prioritize features that close deals
Sales is losing deals because of missing feature X. With Salesforce connected, Kandidly shows the combined ARR of all open opportunities requesting that feature — making the business case undeniable.
Churn risk driven by real data
A key account is up for renewal in 60 days and has 5 unresolved feature requests. Kandidly's churn-risk dashboard surfaces this automatically because it sees their renewal date from Salesforce.
Data flow
Know what moves between the two systems
Keep the integration understandable for product, support, and engineering teams.
Salesforce to Kandidly
Data flowing in
- Account name and ARR
- Contract value and renewal date
- Account health score
- Opportunity name and stage
- Custom account fields
Kandidly to Salesforce
Data flowing out
- Feature link from account
- Churn risk score
- Salesforce activity log on feature ship
- Combined ARR per feature request
Keep exploring
More CRM integrations
Ready to connect Salesforce?
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